Spencer
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Activity overview
Latest activity by Spencer-
Spencer created an article,
Live Scan, Background Checks, and Fingerprinting
Many users who come to our platform may often look for Live Scan, background check confirmation, and/or fingerprinting services. We offer online compliance training and unfortunately cannot access ...
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Spencer created an article,
Join Org Webpage Instructions [EMAIL TEMPLATE FOR ADMINS]
Getting started setting up your organization? Here is a default message template you can use to craft messaging for your learners when getting started with training:Hello,At [Organization Name], we...
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Spencer created an article,
Error Message Glossary
Seeing an error message and not sure what to do next? No problem! Browse the list below to find your error and the steps to resolve it.If the solution requires help from our team, simply submit a t...
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Spencer created an article,
How to Video - Add and Take Trainings
Getting Started with Mandated Reporter Training?Here's a quick video to show you how to add and remove trainings, how to start and resume courses and navigating through the course player.Related Ar...
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Spencer created an article,
How to Videos - How to Take an Exam and Download a Certificate
Ready for Your Exam and Certificate? Here's a quick video to show you how to take an exam (once all the prerequisite courses are complete). Exam Certificate Related Articles How to Take an Exa...
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Spencer created an article,
How to Video - How to Renew a Certificate
Previously Trained with Mandated Reporter Training?This quick video shows how to renew a certificate by retaking a training.Related ArticlesHow Do I Retake Training?
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Spencer created an article,
How to Video - How to Change Training Language
Need to Train in Another Language?Here's a quick video to show you how to take an exam (once all the prerequisite courses are complete). Related Articles How to Change the Language of Your Training...
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Spencer created an article,
How to Video - How to Submit a Support Ticket
Need help with Mandated Reporter Training?This quick video shows how to review the help center knowledge base and submit a ticket for technical support.
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Spencer created an article,
Screenshots - How to Accept an Invitation From an Organization
Mandated Reporter Training is pleased to provide compliance training directly through your employer or other organization. Working with your organization's administrator, you'll receive an invitati...
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Spencer created an article,
General Training - No Longer a One-Time Requirement
In order to maintain compliance with California State laws for mandated reporters, as of June 2023, the general training course is a required prerequisite for all of the profession-specific trainin...