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Mandated Reporter Training
Website & Technical Help
Website & Technical Help
Device/browser compatibility, platform issues, site errors, and step-by-step walkthroughs.
Step-by-Step Walkthroughs
How to Video - Add and Take Trainings
How to Videos - How to Take an Exam and Download a Certificate
How to Video - How to Renew a Certificate
How to Video - How to Change Training Language
How to Video - How to Submit a Support Ticket
Screenshots - How to Accept an Invitation From an Organization
Browser & Website Troubleshooting
Recommended Browsers
Clearing Cache + Hard Reload - Instructions by Browser
No Access to Content - Login Access Authorization Token
Error Message Glossary