How to Add and Remove Trainings

Getting Started with Training?

Here's how to add and remove training, how to start and resume courses, and navigate through the course player.

How to Add a Training - For Learners

1. From the Dashboard, mouse over to the sidebar navigation menu and select Trainings
2. In the top right select "Add Training" to open up the course catalog
3. Use the filters or featured categories on the left to narrow your selection if needed
4. Use the checkboxes to select which training you want to add
5. Click Add Trainings in the bottom left to add them to your Trainings
6. You should be redirected to your Trainings page
7. Click the training tile to enter and start the course

What types of training do you have? 

Interested in the training we offer? Explore our course catalog to browse and filter courses by state, industry, and profession. Note: must be logged in to view. 

How to Remove a Training - For Learners

If you've added training by mistake, you can remove the training simply.

NOTE: Once you engage with the training, unfortunately, it cannot be removed. I.e. clicking Start Course on any training. 

1. From your Trainings page open the training module you wish to remove and click Remove Training, located at the bottom left of your training page.

2. Enter REMOVE to confirm you would like to delete this training. 

   NOTE, this CANNOT be undone. Please be sure prior to deletion.

How to Archive a Training - For Organization Admins

1. From the Organization Dashboard, use the sidebar navigation and click on Trainings

2. To Remove Training, use the toggle on the right side of your screen to Archive the training

   NOTE this CANNOT be undone and WILL remove training In-Progress as well as Not Started. Please be sure prior to deletion. If you have any questions, please contact the help desk.

Keep in Mind...

Users shouldn't need two certificates for each course. The certificate users are issued for professional training includes the credit for completing of all the courses and exam in the training. 

The general training course is a required pre-requisite for all of the profession-specific trainings including: School Personnel, Child Care Providers, Mental Health & Social Workers, Medical Professionals, Law Enforcement, and Clergy. 

A few of our other professional trainings do not include the general course as a pre-requisite, such as: Human Resources, Supervisors and Volunteers. These course are modified versions of the general training, customizing scenarios and content for these audiences.

We're aware that California's Office of Child Abuse Prevention (OCAP) previously made the general training a one time requirement. However, as of June 2023, this has changed.

See this article: https://mandatedreportertraining.zendesk.com/hc/en-us/articles/16587100176411-General-Training-No-Longer-a-One-Time-Requirement