How to Add and Remove Trainings

Getting Started with Training?

Here's how to add and remove trainings, how to start and resume courses and navigate through the course player.

How to Add a Training

1. From the Training dashboard, click Browse Trainings.
2. On the Select a Training modal, search for available courses by state and language. Select your state and language (if other than English).
3. Click the checkboxes for the trainings you wish to add to your account. (Note: this menu will not remove trainings once added, please see below for how to remove trainings)
4. Once selected, click the 'Add Trainings' button.
5. On the Training dashboard, your training is now added. 

What types of training do you have? 

Interested in the trainings we offer? Explore our course catalog to browse and filter courses by state, industry, and profession.

How to Remove a Training

If you've added a training by mistake, you can remove the training as long as the status is still Not Started. 

NOTE: Once you engage with the training, unfortunately, it cannot be removed. I.e. clicking Start Course on any training. 

1. From My Trainings open the training module you wish to remove and click Remove Training, located at the bottom right of your training module.
2. Enter DELETE to confirm you would like to delete this training.
3. For organization admins, you can archive trainings via the Trainings tab on the left navigation menu. NOTE: any groups with this training assigned will not be able to access it including those in progress. You can reactivate the training at any time.

Keep in Mind...

Users shouldn't need two certificates for each course. The certificate users are issued for professional training includes the credit for completing of all the courses and exam in the training. 

The general training course is a required pre-requisite for all of the profession-specific trainings including: School Personnel, Child Care Providers, Mental Health & Social Workers, Medical Professionals, Law Enforcement, and Clergy. 

A few of our other professional trainings do not include the general course as a pre-requisite, such as: Human Resources, Supervisors and Volunteers. These course are modified versions of the general training, customizing scenarios and content for these audiences.

We're aware that California's Office of Child Abuse Prevention (OCAP) previously made the general training a one time requirement. However, as of June 2023, this has changed.

See this article: https://mandatedreportertraining.zendesk.com/hc/en-us/articles/16587100176411-General-Training-No-Longer-a-One-Time-Requirement