Join Org Webpage Instructions [EMAIL TEMPLATE FOR ADMINS]

Getting started setting up your organization? 

Here is a default message template you can use to craft messaging for your learners when getting started with training:

REPLACE ANYTHING IN RED

Supporting screenshots also included! See the end of this article for all screens learners should see when joining. 

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Hello,

At [ORGANIZATION NAME], we are pleased to provide mandated reporter compliance training in partnership with Mandated Reporter Training. Click the link to register/log in and begin your training.

Join Org Webpage Instructions

Click this link (INSERT LINK AGAIN IF NEEDED) to get started. 

[LEARNERS WILL NEED TO SELECT THEIR OWN GROUP, IF YOU HAVE MORE THAN ONE GROUP, LIST THEIR ROLES AND WHICH GROUP MATCHES THEM]

1. Click the link, then fill out the necessary information (location, group, and email). 
   • If you have any trouble with this webpage, please copy the link and paste it into an incognito/private browser window to complete the process.
2. Once logged in, you'll see an invitation message. Accept the invitation to join [Organization Name].
3. You will be automatically redirected to your training account dashboard. 
4. Click the Trainings tab in the sidebar navigation to access your training.

Training Instructions

[ORGANIZATION NAME] has assigned the training you are required to complete. 

It should be assigned automatically under ‘Assigned Trainings’. If it is not displaying, refresh your page or reach out to [ADMIN EMAIL].  

1. Go to your Trainings tab and click [NAME OF TRAINING(S)] and Start Course to begin.
2. Use the course player toolbar to navigate through the course. Your progress is saved as you navigate through the course.
   • IMPORTANT - If you need to pause the course and come back later we highly suggest using Exit Training or Exit Course buttons to save progress__.
3. Once all course pages have been viewed and the exam has been passed, the system will automatically record the completion and issue a certificate available for download. We will have access to your certificate immediately after in our reports. 

Support Instructions 

At any time if you need help, reach out to us using the Get Help button in the bottom right of the site. Alternatively, visit our Help Center at mandatedreportertraining.zendesk.com.