Organization Email Invite Instructions [EMAIL TEMPLATE FOR ADMINS]

Getting started setting up your organization? 

Here is a default message template you can use to craft messaging for your learners when getting started with training:

There are also screenshots attached to this article you can download and attach to your email.

REPLACE ANYTHING IN RED

Supporting screenshots also included! See the end of this article for all screens learners should see when logging in. 

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Hello,

At [ORGANIZATION NAME], we are pleased to provide mandated reporter compliance training in partnership with Mandated Reporter Training. You will soon receive an invitation email with a link to register/log in and begin your training.

Invite Instructions

Once you receive the invitation via your email, simply follow the steps provided to set up your account and start training. There are also screenshots attached to this email of every screen you should see when accepting the invite (for both registering and logging in).

1. Click the link (‘Accept Invite’), then follow the steps to register/log in.
   • If it gives you issue, try registering/logging in without the link and the invite should appear in your account
2. Once logged in, you'll see an invitation message. Accept the invitation to join [ORGANIZATION NAME].
3. You will be automatically assigned training based on which group you are in. 

Training Instructions

[ORGANIZATION NAME] has assigned the training you are required to complete. 

It should be assigned automatically under ‘Assigned Trainings’. If it is not displaying, refresh your page or reach out to [ADMIN EMAIL].  

1. Go to your Trainings tab and click [NAME OF TRAINING(S)] and Start Course to begin.
2. Use the course player toolbar to navigate through the course. Your progress is saved as you navigate through the course.
   • IMPORTANT - If you need to pause the course and come back later we highly suggest using Exit Training or Exit Course buttons to save progress__.
3. Once all course pages have been viewed and the exam has been passed, the system will automatically record the completion and issue a certificate available for download. We will have access to your certificate immediately after in our reports. 

Support Instructions 

At any time if you need help, reach out to us using the Get Help button in the bottom right of the site. Alternatively, visit their Help Center at mandatedreportertraining.zendesk.com.