Training & Certificates

Training and Courses

• How to Add and Remove Trainings
• Trainings with Multiple Courses
• How to Take an Exam
• How Do I Retake a Training?
• Is Training Offered in Other Languages?
• How to Change the Language of Your Training

Certificates

• How to Video - How to Share Your Certificate on LinkedIn
• How to Download a Certificate
• Why Do I Need a Mandated Reporter Training Certificate?
• Sharing Certificates
• How to Renew a Certificate
• How Often Do I Need to Renew My Certificates?

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Troubleshooting

• I Can't Access the Next Course or Exam
• My Course Progress Isn't Saving
• I Can't Hear the Training
• I Can't Find My Previous Training

Pricing and Vendor Information

• Are There Costs Associated with Mandated Reporter Training?
• Why Are There Costs for Mandated Reporter Training?
• Where Is My Receipt?