Account & Registration

Registration

• How to Register
• How to Accept an Invitation from an Organization
• How to Reset Your Password
• I Used the Wrong Name or Email When I Registered

Account

• How to Change Your Email/Other Personal Information
• How to Log In
• Individual vs Organization Account
• Can Two People Use the Same Account?
• How to Switch Between Organization and Individual Account

Organization Accounts

• How to Add an Admin to an Organization Account
• Annual Plans vs Pay As You Go
• How to Register and Setup an Organization
• Organization Onboarding Message
• Organization Accounts - How to Invite Users
• I Accidentally Trained in My Individual Account

Premium Features

• Join Organization Web Page
• Import Learners
• Auto Assign Training

Troubleshooting

• Get in Touch
• I Didn't Receive the Verification Email After Registration
• Unable to Register - My Email is Already in Use?

Password

• I've Forgotten My Password
• I Didn't Receive the Password Reset Email
• I'm Having Trouble Creating a Password